Source: Tech – South China Morning Post[The content of this article has been produced by our advertising partner.]
The enterprise software landscape is undergoing a structural reckoning. According to recent market data, AI-native spending has surged by 94% year-on-year (YoY), nearly double the growth rate of hybrid tools and dramatically outpacing traditional SaaS, which has cooled to just 8%. Amidst this shift, omnichannel leader Omnichat today announces its definitive evolution into an AI-Native Agentic Customer Experience (CX)…Read More