Source: South China Morning PostBefore the pandemic, firms and workers around the world used emails and conference calls to reduce communication costs. But a lack of coordination made it difficult to use these technologies fully.Firing off an email was easy, but there was no guarantee of when the other person would respond. People were reluctant to break old habits. More broadly, low demand discouraged product development, leaving much to be desired in many workplace apps.By forcing entire economic sectors into virtual work,…Read More